support ticket
Please fill out the information below so a member of our team can support you on your inquiries
FAQs
Ziosk is the ultimate end-to-end platform that simplifies the ordering and payment process for both guests and team members. Our innovative technology streamlines multiple touchpoints, providing guests with a seamless and intuitive experience. By offering an integrated solution with loyalty and guest surveys, Ziosk not only enhances the overall guest experience but also provides valuable performance insights. Ziosk is also compatible with your existing POS and payment systems, making integration easy and efficient, while avoiding additional processing fees.
Not at all! Ziosk is super intuitive and teams can learn to use it in just one shift. We've designed our technology to be easy to use, so your team can focus on what matters most - providing exceptional guest experiences.
Ziosk works with a variety of platforms, including Aloha, Oracle Micros, Simphony, and Positouch. We're also compatible with payment gateways and processors like Fiserv/First Data, WorldPay, TSYS, Chase, and soon, FreedomPay. For loyalty, we partner with Punchh and Paytronix.
Ziosk is not a payment processor. Our platform enables hospitality partners to flexibly integrate into their choice of payment processor.
Ziosk is device-agnostic. However, using our tablets ensures optimal performance as they feature rugged designs specifically built for the restaurant environment and Bluetooth, eliminating breakage and disconnections.